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FAQ's

  1. How do I change the voice of my OrCam MyEye

    The easiest way to change the voice on your OrCam device is via voice commands. Simply say: "Hey OrCam,...

  2. How to Change the Language on the Orcam MyEye

    You can change the System language (the language that the device talks to you in) and the reading language...

  3. How can the OrCam MyEye read newspaper articles?

    You can take a picture with your device of the Newspaper article, but the best way for the device...

  4. Where can I purchase Parts and Accessories for the OrCam MyEye (e.g. Chargers, Cables, Bluetooth earphones, Carrying Cases, Lanyards, etc)

    To purchase parts and accessories feel free to contact our Customer Success Team to order the parts/accessories you require. ...

  5. How to connect your OrCam device to WiFi and download software updates

    Please view the video below for instructions on how to connect your device to WiFi (note that the video...

  6. What size print does the font need to be for the OrCam Myeye to read?

    OrCam devices can read nearly any font size. When reading smaller font sizes, you may need to move the...

  7. How long does the Battery of the OrCam MyEye Last?

    The OrCam MyEye battery should last 60 to 90 minutes with active use. The battery limitations are due to...

  8. How do I set the time and date on the OrCam MyEye

    Please view the video for instructions on how to update the time and date on the OrCam MyEye: To...

  9. How can a blind/visually impaired person locate a barcode on a product?

    Barcode detection is set to “Automatic” by default. This means that your OrCam MyEye will automatically read the barcode...

  10. Can the OrCam MyEye read text off a computer screen or smartphone?

    Yes.  Please ensure your device is close enough to capture the desired text, and that the brightness levels on...

  11. How to use Vocal Commands on the OrCam MyEye

    Please see the tutorial video on how to use Vocal Commands  on the OrCam MyEye below:   To use...

  12. How to use barcode recognition with the OrCam MyEye

    Jump to: Learning New Barcodes. Recognizing Products with Barcodes.   Please see the tutorial video on how to identify products...

  13. How to edit a learned face in the OrCam MyEye

    You can delete, change the name, or re-take a picture of learned faces in the settings menu of the...

  14. How to charge the OrCam MyEye

    Please see the tutorial video on how to charge the OrCam MyEye below: Note:  Your OrCam MyEye may arrive...

  15. How to access the settings menu on the OrCam MyEye

    Please see the tutorial video on how to access the Settings Menu on the OrCam MyEye. To get the...

  16. How do I use the Smart Reading feature on the OrCam MyEye?

    Please see the tutorial video on how to use Smart Reading below: With the Smart Reading feature you can...

  17. How do I use Face Recognition on my OrCam MyEye?

    To get the video tutorial to play, click on the video image below.   Face Detection. You can personalize...

  18. How do I read text with the OrCam Myeye?

    Please see the tutorial video on how read text with the OrCam MyEye below:   There are 5 ways...

  19. How do I connect my OrCam MyEye to Bluetooth?

    Click here to view a tutorial video on how to connect your OrCam MyEye to OrCam Bluetooth earphones Click...

  20. How do I change the voice of my OrCam MyEye

    The easiest way to change the voice on your OrCam device is via voice commands. Simply say: "Hey OrCam,...

  21. How do I adjust the volume on the OrCam MyEye?

    There are numerous ways to control the volume on your OrCam MyEye:  Swiping. To  increase the volume by one...

  22. How Can I change the Reading Speed on my OrCam MyEye?

    There are numerous ways to change the reading speed of your device, these are the easiest: 1. Vocal Commands....

  23. Can the OrCam MyEye Connect to Hearing Aids?

    Yes. OrCam MyEye (version 9.3 or newer) supports wireless streaming to some versions of the Starkey Livio Edge AI...

  24. How do I Attach the Magnetic Mounts to hold the OrCam MyEye to my Glasses?

    Please see the tutorial video on how to connect the magnetic mount below:   To wear OrCam MyEye on...

  25. How to Use the OrCam Power Bank

    The OrCam Power Bank comes with its own charger cable. Use this cable to charge the OrCam Power Bank. ...

  26. How to connect the OrCam MyEye to a mobile hotspot

    If you are a smartphone user and wish to maintain a continuous WiFi connection for your MyEye device while...

  27. Is the OrCam MyEye Water-Resistant or Waterproof?

    All OrCam devices are water-resistant but not waterproof, as per the standards of IP Code: IP22. This means the...

  28. What do the different colored LED lights mean?

    When device is ON (and not suspended or charging), battery level is indicated by the following patterns of the...

  29. What is the difference between pointing and touch bar activation?

    Pointing can be used for reading any text.  A single tap of the touch bar should only be used...

  30. Where can I purchase an OrCam Read or an OrCam MyEye device?

    To find a local partner or distributor of OrCam products, use this page.

  31. What are the distances required for reading and face recognition?

    Ideal distance for reading a book or computer screen is about 12-15 inches (30-40 cm).  Outdoors signage such as...