Occasionally, the OrCam MyEye may become disoriented and report that the text is upside down even when it is not.
How to Fix This
To reorient the device:
- Point the camera on the front of the OrCam MyEye toward the ceiling.
- Hold it there for a few seconds.
This allows the device to re-calibrate its orientation.
If the Issue Continues
If the problem persists, please contact our support team by submitting a case online.
You can submit a request by clicking here.