Occasionally the OrCam MyEye may become disorientated and say that the text upside is down, when in fact it is not.

To resolve the issue simply point the camera on the front of the OrCam MyEye to the ceiling for a few seconds. This wil allow tghe device to re-orient itself correctly.

If the issue is still not resolved, please contact our support team by submitting a case online by clicking here.