If your OrCam MyEye is not correctly identifying headlines or articles while using Smart Reading, please review the information below.

1. Watch the Smart Reading Tutorial

Please see the tutorial video on how to use Smart Reading below:

Troubleshooting Steps

1. Verify Language Settings

• Make sure the system language and the reading language are the same.
• The reading language must not be set to Automatic Language Recognition.
• Click here for instructions on how to change the device language.

2. Print Size and Style

Depending on the size, style, or formatting of the print:

Some headlines may not be recognized as headlines.

Some sub-headlines may be identified incorrectly as main headlines.

3. Distance From Text

If the device is too far away, the print may appear too small to be recognized.

If the article text is classified as “Unreadable,” then the associated headline cannot be identified as a headline.

Still Having Issues?

If you're still experiencing audio issues with your device, please submit a case to our support team:

You can submit a case by clicking here: https://www.orcam.com/en/submit-a-case/